HAIR QUESTIONS

Raw hair is 100% unprocessed hair collected from one donor. The hair is directly cu t from the donor to keep all cuticles intact and in the same direction. Raw Hair is the highest quality of hair as it is 100% natural. It withstands high heat and can be easily curled, dyed and colored with minimal damage.

Please keep in mind that no two bundles are identical when it comes to raw hair as each bundle comes from a single donor. It's never significantly different enough to where the hair will not blend.
Absolutely! Just as your own hair requires maintenance, your luxury hair bundles need TLC too. We recommend using good quality shampoo and conditioning products. Shampooing & Conditioning your hair is very important to keep it soft and manageable. We recommend deep conditioning your hair at least once a week or bi-weekly, and avoid use of heavy styling products.

Please see HAIR CARE for more.
Due to the manufacturing process of bundles, wefts, and lace products, it is expected to experience minimal shedding. It is normal to get a few strands here and there, especially when detangling. To prevent shedding, our boundless are double wefted. Remember, proper maintenance is highly advised and extremely important.
Yes. Krowned Beauty Kollection provides only 100% unprocessed hair that can be colored and or bleached to any level desired. However, we recommend that you consult with a professional about coloring hair.
Ultimately, this depends on the style that you are going for and the lengths you wish to purchase. We suggest:

12" - 16" approximately 2 bundles. 18" - 24" approximately 3 bundles. 26" & Above approximately 4-5 bundles.

Please note that the suggestion above is to create a natural look with our raw hai r. If you're looking to achieve a more full and voluminous look, you will need more depending on the length of the bundle and size of your head. Keep in mind that the longer the length, the more hair you will need for a full look.
We put no expiration date on our hair. With proper maintenance, your Krowned Beauty hair can be reused and 3+. Please remember that excessive use of heat and chemicals can/will result in damage to the hair.

ORDERS, SHIPPINGS, OTHERS

Our Processing time is 1-3 business days. This is the time it takes to get your order processed, packaged, and shipped out. Processing begins as soon as your order is submitted. We ship out on multiple days throughout the week so it may not take the full 3 business days to process your order.

Priority Shipping takes 1-3 business days AFTER processing is complete.

Need it fast? We also offer Express Shipping. Your order will ship out within 24 business hrs. After that, you will receive it in 1-2 business days.
Unfortunately, changes to your order cannot be accepted after it has been submitted.
Due to the nature of our products and federal health regulations, all of our hair extensions are FINAL SALE. We DO NOT offer refunds on any of our hair UNLESS a mistake is made on our end. In this case, we will make corrections to the best of our ability. Please be sure to choose the correct lengths and textures PRIOR to checking out.

Due to CDC guidelines related to the COVID-19 pandemic, we reserve the rights to deny any exchange/return if certain conditions are NOT met! The conditions include and are not limited to: 1. Issue is communicated no later than 24 hours after delivery date. 2. Item is in its original packaging, has not been altered and unworn 3. Evidence is provided to justify the issue.
Krowned Beauty Kollection is not responsible for any lost, stolen or damaged packages. The customer is responsible for filing a claim with the courier to inquire about a refund. The courier must be contacted directly and their procedures followed for a potential refund.
Yes! Local pickup is available for customers in the area. If you plan to pick up your order, please contact us to confirm that your order is ready!
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Royalty you deserve
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